SecondTech cares about your privacy. We therefore only process data that we need for (improvement of) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
Below you can read how we process your data, where we store it, which security techniques we use and for whom the data can be viewed.
Web store software Prestashop
We purchase web hosting and e-mail services from TransIP. TransIP processes personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. These are not personal data. TransIP has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. TransIP is obliged to maintain confidentiality on the basis of the agreement.
We use the Mollie platform to handle (part of) the payments in our web store. Mollie processes your name, address and place of residence information and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in that context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data any longer than is permitted by law.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL, DHL and other companies to carry out the deliveries. It is therefore necessary that we share your name, address and city details with these companies. The delivery companies use this data only for the performance of the agreement. In the event that they engage subcontractors, they will also make your data available to these parties.
External sales channels
We sell (part of) our articles through external sales channels, including but not limited to the platforms of Marktplaats.nl and Ebay. If you place an order through these channels, you share your order and personal details with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of the processing
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. Your information will not be shared with others, other than to fulfill accounting and other administrative duties. These third parties have a legal privacy obligation.
Automatically collected data
Data that is automatically collected by our website to further improve our service. This data (such as your IP address, web browser and
operating system) are not personal data.
Cooperation with tax and criminal investigations
SecondTech may be forced to share their data in connection with taxation of government criminal investigation. In thiscase we are obliged to share your data, but we will oppose these requests within the legal boundaries.
We keep your data as long as you are our client. The profile may be deleted upon your request, when you no longer want to be our customer.
Under the applicable Dutch and European legislation you have certain rights related to the processing of personal data. These rights are explained below.
To prevent misue, we will only send invoices and copies of your data by e-mail. In the event that you wish to receive the data by post at another e-mail address, we will ask you to identify yourself. You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you think we use your personal data in a wrong way.
Right of inspection
You always have the right to request for your personal stored data. You can make a request for this purpose using our contact form. You will receive a response to your request within 30 days.
Right to limit processing
You have the right to restrict the amount of personal data that we use in your account. You can make a request for this purpose using our contact form. You will receive a response to your request within 30 days.
Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of SecondTech. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is justified, we will make copies of the data that we process or have processed available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.